OUTBOUND CAMPAIGN API allows managing call-out campaigns, contacts, agents, and surveys from the Server using the HTTP protocol.
All requests must be authenticated by passing access_token (using JWT), view details at: REST API Authentication.
| API | Description |
|---|---|
| Outbound campaign management | Create, edit, delete and view campaigns |
| Customer management | Add, edit, delete, remove duplicate, view customer lists of campaigns |
| Agent management | Add, delete, view agent lists of campaigns |
| Agent task | Agent actions: Choose campaign to perform, call back and do not call |
| Manual Dialer | Set up separately for Manual dialer (set call-out quote, receive customer) |
